Delivering an excellent performance on the pitch, starts with the correct support off the pitch and Celtic Football Club have taken the correct steps when it comes to their company mobiles. As of March 2022, Indigo Unified Communications have become the official mobile supplier of Celtic Football Club.
Indigo and Celtic have a long-standing relationship going back to when we were the Official sponsor of the Womens team in 2019. It made sense then, that when the opportunity to fix one of their pain points came up, that there was only one name on the Team Sheet, Indigo Unified Communications.
During discovery calls, it was identified that Celtic were having a lot of issues with their previous suppliers. There was no pro-active Account Management, Limited Alerts to identify overspend or control of the usage. This becomes a lot more obvious when the club is playing in Europe. Finally, the lack of out of hours support meant that during midweek games, if there was an issue with one of the SIMs during a midweek game, Celtic did not have the support they needed.
In step Indigo, with our pro-active Account management, we do mobiles right.
We worked within the cost parameters and delivered a solution that works for one of Scotland’s biggest clubs and offered sponsorship back to the club as part of the deal.
With the removal of downtime, and properly maintaining the clubs need for Additional Bolt-ons when they are playing abroad, Celtic can now shine on and off the park.
This was all implemented over a period of two days, allowing the internal IT resource to support the swapping of sims over. Every single mobile checked in over the two days and are now being managed by our Account Management team.
It pays to be with Indigo Unified Communications. We only partner with the best in class, whether that be our Print offering, our Hosted offering, our Mobile offering or our IT offering.
The original post on the Indigo website can be viewed here.